FAQs

Frequently Asked Questions

Is your jewellery real 925 sterling silver?

Yes. Every piece is crafted from certified 925 sterling silver and carries a unique QR authenticity tag.

Is it safe for sensitive skin?

Yes - our pieces are nickel-free and safe for most sensitive skin types.

What is the sealed box?

Each item is assembled with gloves and sealed under a crystal viewing window, so it reaches you completely untouched. The gold tamper band must be broken to open.

Do you offer Cash on Delivery?

Yes, COD is available across most serviceable pin codes in India.

How long does delivery take?

Orders are dispatched within 24-48 hours and usually delivered within 3-5 working days depending on your location.

How do I verify my piece?

Scan the QR tag on your item, or visit our Verify Authenticity page and enter your SKU.

Will silver tarnish?

Sterling silver can naturally tarnish over time when exposed to air and moisture. This is normal and easily cleaned with a silver polishing cloth.